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# View messages

DoctorAccess marks unread messages with , and if urgent, also marks them with .

View a new message

To view a new message:

1. Go to the Messenger folder.

Names in green text indicate the sender is a patient. Names in black text indicate the sender is a faculty member, provider, or administrator.

1. Select a message to open it.

DoctorAccess displays the message in the contents area.

> Tip: To view Cc or Bcc recipients, select .

View an urgent message

When you receive an urgent message, an urgent message indicator appears on the menu bar.

To view an urgent message:

1. From the menu bar, select .

Names in green text indicate the sender is a patient. Names in black text indicate the sender is a faculty member, provider, or administrator.

2. From the Urgent folder, select a message to open it.

The message details are displayed in the contents area.

> Tip: To view Cc or Bcc recipients, select .

See:

Reply to a message

Forward a message

Compose a message

Move a message

Delete a message